<?php

/*********************************************************************************
* LiveZilla langen.php
* 
* Copyright 2012 LiveZilla GmbH
* All rights reserved.
* LiveZilla is a registered trademark.
*
* Please report errors here: http://www.livezilla.net/forum/
* DO NOT REMOVE/ALTER <!--placeholders-->
* 
********************************************************************************/

$LZLANG["client_back"] = "Back";
$LZLANG["client_next"] = "Next";
$LZLANG["client_voucher_id"] = "Voucher code:";
$LZLANG["client_or"] = "or";
$LZLANG["client_voucher"] = "Voucher";
$LZLANG["client_now_speaking_to"] = "Your are now speaking to <b><!--operator_name--></b>.";
$LZLANG["client_voucher_select"] = "Select your voucher";
$LZLANG["client_voucher_include_vat"] = "Prices include <!--VAT-->% VAT";
$LZLANG["client_voucher_total"] = "Total:";
$LZLANG["client_leave_a_message"] = "leave a message";
$LZLANG["client_voucher_not_found"] = "This chat voucher code could not be found in our database. Please buy a chat voucher first.";
$LZLANG["client_talk_to_human"] = "talk to human operator";
$LZLANG["client_voucher_pay_now"] = "Pay now";
$LZLANG["client_voucher_extend_success"] = "Thank you for ordering a new Live Chat Voucher. Your Voucher is ready to use now.<br><br>Please select it from your active chat window (hit <i>change</i>).<br><br>This window can be closed now.";
$LZLANG["client_voucher_expired"] = "Your chat voucher code is not valid (anymore). Please buy a (new) voucher to access the chat.";
$LZLANG["client_voucher_chat_sessions"] = "Session:";
$LZLANG["client_voucher_chat_time"] = "Chat Time:";
$LZLANG["client_voucher_expires"] = "Expires:";
$LZLANG["client_voucher_email_subject_status_update"] = "Live Chat Voucher Status Update";
$LZLANG["client_voucher_email_subject_created"] = "Your Live Chat Voucher";
$LZLANG["client_voucher_email_subject_paid"] = "Your Live Chat Voucher is Active Now";
$LZLANG["client_voucher_checkout"] = "Buy voucher";
$LZLANG["client_voucher_change_select"] = "Please select the Chat Voucher you like to use for this chat:";
$LZLANG["client_voucher_select_info"] = "Please select the chat voucher you like to buy.";
$LZLANG["client_call_me_now"] = "Call me now";
$LZLANG["client_request_instant_callback"] = "Request an Instant Callback";
$LZLANG["client_init_call_me_now"] = "A representative will call your number immediately, please stay next to your phone. If needed, please use this chat window to pass information and files to our representative during the phone call.";
$LZLANG["client_terms_of_service"] = "Terms of Service";
$LZLANG["client_terms_of_service_info"] = "Please confirm that you have read our Terms of Service and you agree to abide by them.";
$LZLANG["client_terms_of_service_accept"] = "I have read and Accept the terms of Service";
$LZLANG["client_customer_information"] = "Customer Information";
$LZLANG["client_customer_information_info"] = "You are almost done, simply fill this form and proceed to payment.";
$LZLANG["client_decline_invite"] = "No, thanks.";
$LZLANG["client_chat_available"] = "<strong>We are online!</strong> Please type your message or comment and we will connect you to one of our operators right away ...";
$LZLANG["client_sounds"] = "Sounds";
$LZLANG["client_join_group"] = "You joined the group <!--group_name-->.";
$LZLANG["client_now_speaking_to_va"] = "Hello, my name is <b><!--operator_name--></b>, your virtual assistant. I'm here to answer your questions. How can I help you?";
$LZLANG["client_now_speaking_to_va_offline"] = "Hello, my name is <b><!--operator_name--></b>, your virtual assistant. Currently all my human co-workers are offline or busy but I'm here to answer your questions. How can I help you?";
$LZLANG["client_chat_not_available"] = "Our team is currently offline.";
$LZLANG["client_bot_no_result_found"] = "I am sorry, I did not find any resource matching your question. Please try a different search phrase";
$LZLANG["client_bot_result_found"] = "If this did not answer your question, please try a different search phrase";
$LZLANG["client_your_result"] = "I have found the following resources matching your search: ";
$LZLANG["client_leave_group"] = "You left the group <!--group_name-->.";
$LZLANG["client_accepted"] = "Accepted";
$LZLANG["client_rejected"] = "Rejected";
$LZLANG["client_forwarding_to"] = "Forwarding to";
$LZLANG["client_date"] = "Date";
$LZLANG["client_chat_reference_number"] = "Chat Reference Number";
$LZLANG["client_invalid_data"] = "The information given is invalid:";
$LZLANG["client_leave_message"] = "leave a message";
$LZLANG["client_extend"] = "Extend";
$LZLANG["client_change"] = "Change";
$LZLANG["client_no"] = "No";
$LZLANG["client_press_enter_to_send"] = "Press <em>ENTER</em> to send your message";
$LZLANG["client_trying_to_connect_you"] = "Trying to connect you ...";
$LZLANG["client_options"] = "Options";
$LZLANG["client_save"] = "Save";
$LZLANG["client_yes"] = "Yes";
$LZLANG["client_ticket_header"] = "Sorry, we are currently unavailable";
$LZLANG["client_ticket_information"] = "Please leave a message and we will come back to you shortly. Please provide as many details as possible along with your contact information.";
$LZLANG["client_request_chat_transcript_short"] = "Send chat transcript by email";
$LZLANG["client_request_chat_transcript"] = "Yes, send a transcript of this chat to my email account:";
$LZLANG["client_use_auto_translation_service"] = "Use Auto-Translation Service. My language is:";
$LZLANG["client_fill_mandatory_fields"] = "Please fill all required fields.";
$LZLANG["client_your_question"] = "Your Question";
$LZLANG["client_queue_message"] = "Your current position in the queue is <!--queue_position-->. Approximate waiting time: <!--queue_waiting_time--> minute(s).";
$LZLANG["client_queue_next_operator"] = "The next available representative is reserved for you.";
$LZLANG["client_chat_invitation"] = "Chat Invitation";
$LZLANG["client_chat_transcript"] = "Chat Transcript";
$LZLANG["client_new_message"] = "New message from";
$LZLANG["client_system"] = "System";
$LZLANG["client_required_field"] = "Required";
$LZLANG["client_int_is_connected"] = "A representative will be connected, please be patient.";
$LZLANG["client_ints_are_busy"] = "All representatives are busy at the moment, please wait.";
$LZLANG["client_int_left"] = "The representative has left the conversation. If you have further questions please";
$LZLANG["client_intern_left"] = "<!--intern_name--> has left the chatroom.";
$LZLANG["client_int_declined"] = "All available representatives are currently occupied. Your request could not be served. We apologize for any inconvenience this may cause. Please try again later or";
$LZLANG["client_no_intern_users"] = "No representative of this department is available. Please try again later or switch to another department. You can also";
$LZLANG["client_no_intern_users_short"] = "No representative of this department is available. Please try again later or switch to another department.";
$LZLANG["client_thank_you"] = "Thank you!";
$LZLANG["client_con_broken"] = "Connection error, trying to reconnect. Please be patient ...";
$LZLANG["client_guide_request"] = "A representative wants to redirect you to this page:";
$LZLANG["client_still_waiting_int"] = "We are still trying to connect you, please be patient. If you don't want to wait please";
$LZLANG["client_request"] = "Request";
$LZLANG["client_loading"] = "Loading";
$LZLANG["client_forwarding"] = "You will be forwarded to another representative, please be patient.";
$LZLANG["client_vcard"] = "Visitcard";
$LZLANG["client_guest"] = "Guest";
$LZLANG["client_topic"] = "Topic";
$LZLANG["client_send_file"] = "Send file";
$LZLANG["client_representative_is_typing"] = "<!--operator_name--> is typing ...";
$LZLANG["client_save_visitcard"] = "Download visitcard";
$LZLANG["client_please_enter_name_and_email"] = "Please enter your name and your email address.";
$LZLANG["client_start_system"] = "System is getting started.";
$LZLANG["client_your_email"] = "Email";
$LZLANG["client_your_company"] = "Company";
$LZLANG["client_your_name"] = "Name";
$LZLANG["client_your_message"] = "Your Message";
$LZLANG["client_group"] = "Department";
$LZLANG["client_send_message"] = "Send message";
$LZLANG["client_error_groups"] = "This service is deactivated for the following reason: No department is allowed to accept external chats. We apologize for any inconvenience this may cause.";
$LZLANG["client_error_deactivated"] = "This service is currently deactivated. We apologize for any inconvenience this may cause.";
$LZLANG["client_error_unavailable"] = "This service is not available. We apologize for any inconvenience this may cause.";
$LZLANG["client_select_valid_group"] = "Please select valid department.";
$LZLANG["client_important_hint"] = "Important Hint";
$LZLANG["client_print"] = "Print";
$LZLANG["client_close_window"] = "Close window";
$LZLANG["client_rate_representative"] = "Rate representative";
$LZLANG["client_bookmark"] = "Add to favourites";
$LZLANG["client_insert_smiley"] = "Insert smiley";
$LZLANG["client_goto_login"] = "Go to login screen";
$LZLANG["client_switch_sounds"] = "Switch sounds on/off";
$LZLANG["client_intern_arrives"] = "<!--intern_name--> enters the chatroom.";
$LZLANG["client_start_chat"] = "Start Chat";
$LZLANG["client_start_chat_information"] = "Welcome to our Online Support! To help us serve you better, please provide some information before initiating the chat with a representative.";
$LZLANG["client_new_messages"] = "New Messages";
$LZLANG["client_message_too_long"] = "This message is too long. In order to send this message it must be shortened.";
$LZLANG["client_message_received"] = "Thank you! We will get in touch with you soon.";
$LZLANG["client_message_flood"] = "You have sent too many messages. Please wait some time and try again.";
$LZLANG["client_really_close"] = "Do you really want to close this chat now?";
$LZLANG["client_file_request_rejected"] = "The representative was unable to accept your request!";
$LZLANG["client_file_upload_oversized"] = "Your file was not accepted by the server (filesize too large or forbidden extension)!";
$LZLANG["client_file_upload_provided"] = "Your file has been provided to our representative!";
$LZLANG["client_file_upload_requesting"] = "Requesting permission for upload ...";
$LZLANG["client_file_upload_send_file"] = "Click on SEND to upload selected file";
$LZLANG["client_file_upload_select_file"] = "Please select file for upload.";
$LZLANG["client_wait_for_representative"] = "Please wait for a representative!";
$LZLANG["client_no_representative"] = "The representative has already left this conversation.";
$LZLANG["client_transmitting_file"] = "Transmitting your file ...";
$LZLANG["client_please_rate"] = "Please select rating first!";
$LZLANG["client_rate_reason"] = "Please tell us why you rated our support this way";
$LZLANG["client_rate_qualification"] = "Qualification";
$LZLANG["client_rate_politeness"] = "Politeness";
$LZLANG["client_rate_success"] = "Thank you, we received your rating. Your response helps us to improve this service. We greatly appreciate your feedback.";
$LZLANG["client_rate_max"] = "You are not allowed to rate our service more than 3 times a day.";
$LZLANG["client_file"] = "File";
$LZLANG["client_welcome"] = "Welcome";
$LZLANG["client_send"] = "Send";
$LZLANG["client_abort"] = "Abort";
$LZLANG["index_close"] = "Close";
$LZLANG["index_not_available"] = "Not available";
$LZLANG["index_description_demochat"] = "Start a demo chat and talk to internal users which are currently logged on. This can be used for all kinds of testing LiveZilla.";
$LZLANG["client_voucher_in_use"] = "This chat voucher is already in use. Please try again later.";
$LZLANG["client_your_last_name"] = "Last name";
$LZLANG["client_your_first_name"] = "First name";
$LZLANG["client_your_phone"] = "Phone";
$LZLANG["client_your_zip"] = "ZIP";
$LZLANG["client_your_state"] = "State";
$LZLANG["client_your_city"] = "City";
$LZLANG["client_your_country"] = "Country";
$LZLANG["client_your_address_1"] = "Address 1";
$LZLANG["client_your_address_2"] = "Address 2";
$LZLANG["client_select_country"] = "Select Country";
$LZLANG["client_start_chat_com_information"] = "Welcome to our Online Support! To help us serve you better, please provide some information before initiating the chat with a representative. Please note that a valid chat voucher is required in order to initiate chat.";
$LZLANG["client_request_callback_information"] = "Welcome to our Instant Callback Service! Simply enter your contact details and we will call you back right away.";
?>